We are tentatively scheduled to reopen on June 15, 2020 with reduced store hours. Here are the extra guidelines and requirements our business will implement based on required government protocol:
~ Limited number of entry and exit points into and out of store. We will have front door open and hallway door closed.
~ Limiting the number of customers in the store.
~ Safe distancing markers inside and outside of store.
~ Signage for COVID-19 policies on front door and check out desk.
~ All deliveries and restocking will be before or after store hours.
Inside Store - Cleaning:
~ Hand sanitizer for each customer to use upon entry.
~ Disposal face masks for customers that don't have one.
- Sales person will regularly clean key touch points with alcohol (e.g. door handles, keypads, tabletops).
~ After a customer tries on clothes, items will be hung outside on rack for 24 hours.
~ Dressing rooms will be cleaned and sanitized before and after each use.
~ Customers will be given hand sanitizer before trying on clothing.
Inside Store - Social Distancing:
~ We will inform all customers of our policies when they enter the shop.
~ We will have markings inside to facilitate compliance with the social distancing advice of 2 meters, particularly in the most crowded areas.
~ There will be clear signage throughout the store reminding customers of the social distancing measures and asking them to follow these rules.
~ Front doors will stay open to minimize the number of people who touch them.
~ We are encouraging only cashless purchases.
~ Self-checkout touch screens/keypads – a member of our staff will be available to regularly sanitize the checkout areas, between each use.
- Sales person rings up purchases and prepares POS to process payment.
- Customer inserts credit card in card reader.
- Sales person will sign "Signature on File" on iPad to complete sale.
- Customer will remove credit card.
Inside Store - Dressing rooms, customer seating and special assistance
~ Only one customer in dressing room at a time.
~ Where customers require specialist advice/assistance in store, sales person giving the advice will have a clearly designated position.
~ Sales person will clean sunglasses, jewelry, miscellaneous items that customers try on or touch after each visit.
~ Limited customer seating in store.
Inside Store - Toilets
~ Toilets will be closed until further notice.
Any suggestions or feedback is welcomed. We value your business and advice as we all become accustomed to the new norm.